I have had no prior issues with this storage location.
Just received an email saying that at end of my contract they are going up 49% on my monthly rate. 49% at the end of a 1 year contract. So I guess I am leaving. That is the reason they are getting three stars only. If you find their current rates acceptable then I think you will be happy.
Reply from Manager on May 4, 2021
We are sorry to hear you are moving out. The unit you rented was on special with a 12 month contract, and unfortunately the promotional rate has expired.
If you are open to discussing this further, please give us a call at 832-559-7961. We would like the opportunity to keep you as a tenant.